Accomodation Rules

Dear Guests! We are glad to welcome you to our hostel "SV" and will try to do everything so that your stay will leave only good memories.

The administration of the hostel values and protects the right of every guest to comfort, safety and personal space. We expect you to respect the guests of the hostel and ask you to adhere to our rules of accommodation:

• We are open to you around the clock. At night, you need to call the intercom, introduce yourself and you will be let through.
• Mandatory silence from 23:00 to 09:00
• It is allowed to turn on music in the hostel only by agreement with the hostel Administration and roommates.
• Communication with the staff of the SV hostel and with the Guests staying in it is carried out only in a friendly and businesslike manner.
• The hostel has general standards of decency.
• In our hostel you can live with pets in separate rooms.
• The hostel has video surveillance installed for your safety and to improve the quality of service.
• At the request of the Guest, invited persons are allowed to stay in separate rooms of our hostel (from 9:00 to 22:00). The Administrator has the right, without explaining the reason, not to give the Guest permission for the stay of the persons invited by him. In the event of a Guest's visitor being delayed after 22:00 or unauthorized persons being escorted by a registered Guest at night (from 20:00 to 08:00), these persons must be registered and registered to move into the guest's room. A fee is charged for the check-in according to the approved price list.
• The hostel provides an opportunity to deposit valuables in the safe at the Reception for free storage.
• The administration is not responsible for the safety of personal belongings left unattended in the rooms. To do this, there are individual lockers that lock with a key.

For security reasons, it is not allowed in the rooms of the hostel «SV»:

• Smoking in all rooms of the hostel;
• Drinking alcoholic beverages;
• Take food;
• Use additional heating devices (boilers, etc.);
• Store bulky items, flammable, explosive, toxic, narcotic materials and substances, firearms in the room;
• Throw bottles and other garbage out of windows;
• To use the property of the hostel for other purposes, in particular bed linen, towels, bedspreads as rags, bedding, etc.

The guest is obliged to:

• Observe the "Fire safety rules for residents of the hostel", the established order of residence and cleanliness;
• To compensate for damage in case of loss or damage to property, according to the current "Price list for damage to hotel property" in accordance with the legislation of the Russian Federation, as well as to be responsible for other violations. The fact of damage to property and reimbursement of its value is formalized by an act, which is drawn up in 2 copies, one for each party.
• At the end of the stay, hand over the room to the employee on duty and make a full payment for the additional services provided.
• The book of reviews and suggestions is located at the Receptionist on duty and is issued at the first request of the Guest (except for persons who are drunk). Reasonable claims and complaints are considered by the Director immediately.

We are grateful to you for choosing the city of St. Petersburg and our comfortable hostel "SV".